About Us

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We don't want to bore you with lots of detail save to say:

greatorpoor.com is a proven system that empowers any organisation, large or small to actually deliver great service, at all levels, all day every day. It is owned and run by Guy Arnold, who is an experienced manager, entrepreneur & customer service professional. His experience has mainly been gained in the leisure industry, where delighted customers are vital. His specialism has been buying struggling or bankrupt businesses and turning them round.

This material has been used successfully in as diverse a range of organisations as:

  • Large International Companies
  • Local Government
  • Central Government Agencies
  • Food manufacturers
  • Many pubs and hotels
  • Wholesaling Companies
  • Accountants
  • Solicitors
  • Diverse manufacturing Companies
  • Doctor's Surgeries
  • Cleaning and other service Companies
  • Insurance agents
  • Ministry of defence outlets

 All staff are personally trained and monitored by Guy Arnold: author of 'Great or Poor'.

 Guarantee: All our work is covered by our

  • ‘no nonsense guarantee’. If you’re not delighted, tell us and we’ll address it. If you’re still not delighted, we’ll refund your money.
Testimonials: Don't ever believe what you read!  See what our customers actually said by clicking here.

Please note: any advice given is of a general nature and is provided for guidance and assistance, based on information received. It is not intended to instruct you on the specific requirements of your particular business. No liability will be accepted for use of any advice or material from any of our sources.

Please also note that all material on our websites and publications is Copyright of and Trademarked to Guy Arnold. We are very pleased that people want to use our material, but it can only be used under licence or with written permission from Guy Arnold and Crooked Stick Ltd. We do offer licences for Organisations and other business consultants: Please contact us to enquire. Full copyright information can be found on www.greatorpoor.com