Download Free 'Great or Poor' leaflets
Here's yet another example of a customer satisfaction survey that doesn't work:
I have just completed an online survey for a well know stationery company: the survey took about 5 minutes and asked 10 questions: but it dodn't engage me and it didn't find out what the real issue with my order was.
It was therefore a complete waste of my time and their resources.
Comaonies really have GOT to get this right! Try the 'Great or Poor Score': it works!
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Please also note that all material on our websites and publications is Copyright of and Trademarked to Guy Arnold. We are very pleased that people want to use our material, but it can only be used under licence or with written permission from Guy Arnold and Crooked Stick Ltd. We do offer licences for Organisations and other business consultants: Please contact us to enquire. Full copyright information can be found on www.greatorpoor.com
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