Seminars
Event
- Title:
- Sales Through Service Workshop
- When:
- 11.08.2011 - 11.08.2011 09.45 h - 15.45 h
- Where:
- Nobody Inn - Exeter
- Category:
- Events
Description
How to confidently and effectively:
·
Get people to buy from you
Get people to buy from you
·
Get them to buy more each time
Get them to buy more each time
·
Get them to recommend you to other people
Get them to recommend you to other people
·
Follow up these leads without fear
Follow up these leads without fear
In hard times, new customers are difficult to get and it’s FAR
more profitable to sell extra goods or services to existing customers, get them
coming back for more, and recommending you to their friends, than it is to find
new customers through marketing.
more profitable to sell extra goods or services to existing customers, get them
coming back for more, and recommending you to their friends, than it is to find
new customers through marketing.
So why is this such a problem for many people?
The answer is fear:
·
Fear of upsetting an existing customer
Fear of upsetting an existing customer
·
Fear of getting bad feedback
Fear of getting bad feedback
·
Lack of confidence in ‘selling skills’
Lack of confidence in ‘selling skills’
·
Feeling uncomfortable with the whole idea of
‘selling’ due to past experiences
Feeling uncomfortable with the whole idea of
‘selling’ due to past experiences
This workshop addresses all these issues.
What attendees will get from the
workshop:
workshop:
1.
Skills to help you build profitable
relationships with customers
Skills to help you build profitable
relationships with customers
2.
Skills to enable you to sell more to existing (and
new) customers
Skills to enable you to sell more to existing (and
new) customers
3.
Tools to do it effectively
Tools to do it effectively
4.
Confidence to do it consistently and excellently
from the moment you leave
Confidence to do it consistently and excellently
from the moment you leave
Agenda:
1.
The problem with ‘selling’ and attendees’ concerns
The problem with ‘selling’ and attendees’ concerns
2.
Effective customer relationships: what gets in
the way
Effective customer relationships: what gets in
the way
3.
Beliefs of effective salespeople
Beliefs of effective salespeople
4.
How to REALLY sell: why customers buy
How to REALLY sell: why customers buy
5.
A structured approach
A structured approach
a.
Introductions
Introductions
b.
Finding out customers’ issues
Finding out customers’ issues
c.
Context and Constraints
Context and Constraints
d.
Price issues
Price issues
e.
Getting a decision
Getting a decision
f.
Following up
Following up
6.
Measuring success and continually improving
Measuring success and continually improving
7.
Getting referrals
Getting referrals
8.
Action Plan
Action Plan
Venue
- Venue:
- Nobody Inn - Website
- Street:
- Doddiscombsleigh
- ZIP:
- EX6 7PS
- City:
- Exeter
- Country:
- UK
Registered Users:
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