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Mrs
written by Joanna Sheen, January 11, 2011
always interested in things connected to Customer Service ....
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...
written by Jenney Robinson, February 01, 2011
Please add me to your inner circle
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Joining the Inner Circle
written by Phillippa Goodwin, February 22, 2011
I'd like to join the Inner Circle
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Founder
written by John Moore, April 07, 2011
Hi Guy
Thanks for the card (CFM) and links to your site. Looks very interesting & impressive.
Best wishes
John
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Founder
written by John Moore, April 07, 2011
ps I'd like to join the inner circle ..... how far ARE you from Tintagel ;-)
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Enterprise Advisor
written by Jan Darby, June 21, 2011
Hi Guy

I would like to join the inner circle.
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Freelance Trainer
written by Maha Gad, July 05, 2011
PLz send me the free report
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Supporter Services Manager
written by simone woolley, July 14, 2011
Please send me a copy of your free report.

Many thanks, Simone
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Would like to subscribe
written by Gillian Caddy, July 27, 2011
I fully agree with getting organisations to think beyond customer satisfaction..
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Director, Relationship Care, American Express
written by Derek Martin, August 03, 2011
clear, concise, accurate. thanks for getting it and sharing it
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Head of customer experience
written by Phil Irving, August 12, 2011
Please add me to your inner circle
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senior manager Quality Management and Customer srvice
written by majid, August 12, 2011
yes we need to think beyond customer satisfaction and move foward to exceed customer expectations.
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Director
written by Jon Mason, September 06, 2011
Hi Guy, please add me to your inner circle
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Executive Director
written by Paul MacDonald, September 19, 2011
Always looking to exceed customers expectations
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Customer Service Manager and Coach
written by Judith Martin, September 20, 2011
Hi Guy
Really enjoyed your report on customer service. Please add me to your inner circle. Looking forward to exploring your website.

Judith

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Please note: any advice given is of a general nature and is provided for guidance and assistance, based on information received. It is not intended to instruct you on the specific requirements of your particular business. No liability will be accepted for use of any advice or material from any of our sources.

Please also note that all material on our websites and publications is Copyright of and Trademarked to Guy Arnold. We are very pleased that people want to use our material, but it can only be used under licence or with written permission from Guy Arnold and Crooked Stick Ltd. We do offer licences for Organisations and other business consultants: Please contact us to enquire. Full copyright information can be found on www.greatorpoor.com